User Report

Purpose:

See an overview of how your users interacted with the content that you created.

Details and Orientation:

Each record provides the details for a specific user.

The report provides the following information:

  • meta data about the user like the last time he logged into your application.
  • [optional] the fields that were set for the user using the javascript API.
  • A status for each of your guides. This is the "engagement level" of the user with your content. did the user finish the guide? started but did not finish it? or did not see it at all?

Legend:

Below is a listing of all the columns in the report and their description.

Guide Status

Each guide that you created will have a dedicated column. this column will hold a value between 0 and 3. 

1 User saw the guide.
2 User engaged with the guide. (i.e. proceeded past the first step)
3 User finished the guide
0 Anything else (e.g. user did not see the guide)

First seen

When did the user first log into your application.

Last seen

When did the user last log into your application.

Last time viewed a guide

Last time the user viewed a guide.

Last time engaged with guide

Last time the user engaged with a guide.

Last guide viewed

What was the last guide that the user viewed.

Last guide engaged

What was the last guide that the user engaged with.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.